Dreams - Yeovil

Johnathon was very knowledgable and friendly with no pressured selling

We made an appointment prior to visiting the store as we knew we wanted to try the Sleepmatch service. We were greeted by Monique as soon as we entered the store and she looked after us throughout our entire visit. Her knowledge and advice was invaluable in enabling us to make the right choice of mattress, base and headboard.

Very friendly and knowledgeable.

The staff were very helpful and friendly. Took time to go round showing us what mattress was suitable for us and Explaining each beds quality’s.

The very helpful and friendly attitude of staff and the excellent layout of the beds in the store. This was the second store we had visited, the first one (not a Dreams store) was not easy to negotiate around and no staff immediately available

Excellent service. Patient staff. Didn’t feel rushed or pressured.

Great CX, enjoyed the tech to identify correct mattress. Team were friendly and knowledgeable. Quick order and delivery

Very helpful and informative assistance from the colleague I spoke to (Monique) regarding the different mattresses. I used the facility to assess the best mattress type for me and she showed me the examples in store to try. At no time did I feel pressured to buy, in the end I made a choice which I decided to think over and was given a quotation. A week or so later I returned to place my order, which was carried out very quickly and efficiently. I am looking forward to the arrival of my purchase.

It was an easy experience. Lots of stock at a variety of prices and colours. Easy to make a decision. Staff were very good.

The sales were on, there were a lot of people in the store. It took us a lot longer than we anticipated.