Dreams - Yeovil

Helpful staff, not pushy but good advice and product knowledge.

We needed new Matresses for ourselves and both of our children today. Paul was very helpful, he listened to our needs and helped us find the right Mattresses and pillows for our needs. He then listened to both of the children individually, about what they like, but also balanced this with listening to our needs for our Autistic son who is still not dry at night. We have come away confident we will all love our new mattresses. Thank you

Good staff and found what we were looking for at reasonable price

I found the whole experience of choosing a new mattress very easy. I was shown what was available and able try the different types of mattresses without feeling hurried or put in a situation of being undecided. I was very pleased and happy with the store staff member that assisted me. I very quickly came to a decision on which mattress to purchase and look forward to its arrival.

Very quick service, no pressure to buy but reassured with knowledge and time spent with us. Overall very good service.

Very good sales person, Deborah helped me. Did not oversell but guided me to make my choice. Order was processed in seconds.

Great customer service, the sales staff let me finish decussing and desiding which mattress and bed furniture to order after the store had closed. Have had a mattress from dreams before a was happy with my previous order. Also was recommended by family members that have shopped at dreams many time before.

it was a quiet period & the sales person gave full attention & even made tea

He didn't try and sell us anything, he listened to what we wanted, gave us the best options and wasn't pushy and we didn't feel like we had been jumped on the minute we walked in but we were acknowledged with a friendly smile. My young son needed the toilet and when they overheard that they stated he could use their toilet which saved us a long walk and quite honestly not sure I would have worked back to the shop so that was very helpful for both sales assistant and us.

I have a Queen size mattress from a brass metal frame bed, which I wanted to purchase a divan bed base to suit. The conflict between a queen size and American queen size caused some confusion. It turned out that a double bed base was too small and a king size slightly too large. Debbie went to great lengths to ensure I was ordering a suitable size. She was very polite, patient and I feel went that extra mile to be helpful and find the right solution.