Dreams - Redditch

We attended with my 90 year old mother who was shopping for a new mattress for her and a present for us. We were met by Steve who asked what we were looking for and we explained my mothers health issues etc. He took us to various beds to try and was attentive to my mother who was getting tired. He offered us a drink often while we were there and made one for my mum and sat with her talking while we were able to look at beds our selves. He then came and helped us with our choice and also helped us carry items to our car. This gentleman understood that my mother was still upset over the lose of my father 2 years ago and was willing to let her speak about him at length.

Steve shared good knowledge. Was kind and understanding. I didn't feel rushed with my decision. He has a sense of humour and even gave me some bottles of water realising we were going on a journey. So very thoughtful and attentive. Wish more people were like him.

Sales assistant (Sandra) was very knowledgeable and helpful. She gave us all the assistance we needed to make our choice.

Clear choices , good prices and really helpful and knowledgeable sales assistant

Customer service was excellent

I visited the store twice. Once just to see what was available and once to order once I had worked out my finances. Sandra was really lovely and knowledgeable. I saw her on both occasions and she was very helpful. The order was placed quickly and I was in and out in the minimum time. Thanks Sandra :-)

Sandra, assisted on all of our visits to the store while we were choosing our mattress. She was really helpful, friendly and knowledgeable and assisted us with choosing the best mattress for our needs.

Very helpful & very friendly

The sale's man was very helpful and my hole experience was brilliant

This is the second time we have purchased from Dreams - that should say it all. Sales personnel extremely helpful, knowledgeable and friendly.