Dreams - Croydon

Diane made the experience. I had sent my parents to look for a mattress that I could buy them and they went in and were served by Diane. My mum is in a wheelchair and dad doesn’t sleep well so I wanted to make sure they got a mattress that suited them both and prevented any aches and pains etc. They had such a positive experience, they felt really listened too and were really happy with the way they were treated and the fact that Diane spent time listening and serving them. She found the right mattress to them and got them to try out different types in different price ranges too (she wasn’t just trying to make an expensive sale). I made an order over the phone and it couldn’t have been easier Diane was available to talk to and the order went through within 10/15 mins which meant it was easy to do whilst working and wasn’t a hassle. Thank you so much for making the experience a good one!

Glen was the most approachable, kind and informative sales executive. He wasn't pushy and made the whole process enjoyable and warm. He listened to all our needs and made great suggestions. We felt like we were in safe hands and the process was very smooth. We would return and recommend the store, especially Glen. He is a true asset to Dream and is very passionate about his work.

The assistant was very knowledgeable about the products he offered, very friendly & professional.

The colleague whi we spoke with was fantastic at answering my questions and putting me at ease during my purchase and was extremely thorough

It was my very first time at Dreams , one of the guys there , Michael Francis was very helpful and professional,, made it very easy for us to pick the right bed ,, Will be back again Recommended 100%

Service, knowledge and experience shared by Glen provided us with the assurance to make our purchase.

It’s highly satisfied because the service was fantastic welcoming the customer and showed different types of mattress and helped out without getting annoyed with what we were asking for .tried to help and give exactly what we want to take home.

The assistant Michael D was very knowledgeable and offered his advice when we asked him questions. He did his upmost to advise us on everything we wanted to know.

Plenty of choice with polite, professional staff who sought to accommodate our needs

Very helpful member of staff (Michael Francis) made the whole experience very wasy