Dreams - Croydon

Straight away I had assistance and he was not doing multiple things at the same time so I had his full attention. He gave me a variety of beds to try out and gave me details on the product, he also did not rush me and gave me time and space to think. I felt comfortable and he helped me with my thought process.

The assistant, Diane, was very helpful and informative and made the visit and the purchase a very nice experience

The staff were very helpful & friendly,they appeared to be a very happy team. We got fantastic value for money on an 'end of line' bed which the staff were very informative about. We were very happy with quality & value for money on bedding we bought.

The sales assistant, Michael was excellent and spent time explaining and listened to what we wanted. Highly professional service.

I FINALLY FOUND A BED OF MY DREAMS :) IT WAS ALSO IN HALF PRICE SALE

Michael the sales Assistant who served us was very knowledgable he took the time to explain everything to us and also offered us a cup of tea whilst we were browsing around the store. He didn't push us to make a decision quickly and left us to browse so a few minutes, unlike some of the other stores we visited were we were constantly being asked if we wanted help. Michael was very approachable.

Staff were very understanding to my needs and very professional

Charles was friendly with no pressure as we choose

We had never purchased a bed before and so we needed to be completely educated on all of the options available. Our adviser was very attentive and patient and provided excellent advice as well as offering a discount. Also, as the Barclays finance approval took slightly longer the Store manager included a bed linen package on top of what we had already purchased which was an extremely nice touch.

Very good customer service (Noel & Ian - Croydon Branch). Willing to compromise on price. Knowledgeable about the products. Patient while my partner and I decided how to proceed.