Dreams - Croydon

Assistant was attentive, helpful and knowledgeable, but not pushy.

I was greeted immediately by Moses, the store assistant. He listened to my concerns with regard to my back and pointed me in the right direction toward a mattress that would be best suited to my needs.

The adviser was very friendly and answered all our questions we asked the beds we picked out was just what we wanted

The salesperson was very knowledgeable and made every effort to accommodate and assist with patience and great disposition. Thus making it a very pleasant experience and offered libation and was most kind to us all my child included. All questions answered in depth and readily. Superb service. He is an asset to your establishment.

Michael was very friendly and took the time to listen to my requests and showed us beds he thought suited us. I didn't feel pressured into buying the bed which is very positive as often in this type of store the salesmen can seem pushy and this puts us off and wouldn't consider buying in this circumstance. So overall very happy with the service and you had a great selection. We went to Benson for beds too and they only had two ottoman beds and the salesman was too pushy so we came back to see Michael.

Charlie & Ian from the Purley Way store were brilliant, they were very helpful giving us all the information we needed to know about the bed. I said which type of bed I would like and they narrowed it down to two beds in the store which suited me perfectly. They spoke through the different payment methods and delivery options very clearly. They were very cheerful, friendly and happy which we loved. We got offered drinks as we entered the store which you wouldn't normally expect from a large department store, it was a lovely touch!

We walked into the store & within a couple of minutes Ian, Manager, asked if he could help, he then spent about 5 minutes with us & asked Diane a question about what we were interested in & then Diane took over from Ian. We were offered tea or coffee. Both Ian & Diane were very knowledgeable about the products. We had spent the previous 2 hours in Ikea & the difference in the way Dreams treat their customers was second to none. Buying the bed & accessories was a very pleasant & stress free experience.

Tanya who was our sales assistant was very fast and efficent. Very helpful and help my parents choose the right bed. Very knowledgeable about beds and made us feel at home.

The assistant, Tanya, was very friendly and helpful

Darren was very understanding of our needs and got straight to the point of helping us. Really appreciated.