Dreams - Croydon

Given assistance and advice when needed, but left to make our own decisions in our own time.

Very knowledgeable member of staff who was asked various questions and had very good product knowledge.

The assistant - Moses - was very helpful, not pushy, understood what we were looking for, knew the products well and guided into several options we could choose. He was very polite and helpful

Bought a bed for my Father at dreams on the Isle of wight was very impressed with the service and item bought. Came home decided to buy new bed myself and dreams came to mind.

Very easy to find out information. Darren was very helpful, gave good advice and was attentive but also gave my husband and me space to discuss privately. Did not put any pressure on us yo buy.

This was our second visit to Dreams, a follow-up to our visit to the Bromley store. We knew the kind of beds we wanted, and just wanted some assurance that the package was right for us, and that the price was the best we could get. Also we wanted to go through the whole package, and the Croydon store is much nearer to where we live. The Assistant Manager, Charlie, was most helpful, knowledgeable and efficient, so we decided to purchase from Croydon.

Staff were knowledgeable and friendly. Nice manner. There was a good selection of mattresses which was what I was looking for, for all price points. there was no 'hard sell' and honest advice according to what I was after rather than trying to sell the most expensive item. Good quality items.

Darren was the member of staff who served us, he was very well presented, polite, professional and very helpful. He showed a very good knowledge of the mattresses we were looking at and made very good recommendations. He dealt with our order very quickly and efficiently. He offered us both hot or cold beverages while he organised placing our order. He is a real credit to the store and he made our shopping experience very easy.

I am happy with the customer service (Mr Noel)

The person assisting us (Darren) was very friendly and helped us make a decision, provided all the information that we needed.