Dreams - Croydon

upon entering the store i found an available assistant immediately to assist me and advise on a suitable bed to meet my needs. He had excellent product knowledge and i had made a suitable purchase easily and quickly.

I visited the Croydon store on 04/11/15 where I was greeted by the friendly Marva who helped us pick out bed. Charles then proceeded to help with the finance application. We all got chatting as you do! Like most women I decided to change my order and spoke to Charles the following day and arranged to come back in on the Saturday. Upon arriving stressed as my sat nav had directed me to the travellers camp based behind your store twice! Again I was happily greeted by Charles and your store manager Ian who then looked after me whilst choosing an additional bed for my son. I came out of the store grinning from ear to ear. Apart from dealing with the matter at hand buying beds. We all had such a laugh. As a manager myself with 11 staff to care for the biggest trait for a good manager is keeping a good team happy. A happy team is a productive team, a productive team means more profits for Dreams and satisfied happy customers. I wish all the team at Dreams good luck in there lottery syndicate (if they have not won already?) as I'm sure they will wish me the same on this prize draw. All in all my experience was great and tickled me for the rest of the day. Brilliant. Marsha from Beckenham

The sales personnel were all very helpful, courteous and very informative. On the whole the shopping experience was a pleasant one

THE SALE PERSONWAS POLITE AND GAVE US TIME TO MAKE OURMIN D UP.

Josephs assistance made my decision much easier. He was very helpful but not overbearing and pushy as may be the case sometimes

The store was very well set out and the willingness of the staff to assist was very good. The staff allowed us to take our time to sample the beds in our own time and were always on hand to advise and assist when required.

very friendly staff not pushy, great knowledge of products

Very helpful assistance from Michael, had good product knowledge and helped us pick a suitable bed.

I knew what I wanted and the assistant was friendly and helpful which made the whole process very easy.

Had a great service from staff member Michael at Valley Park store. He made me and my partner coffee and left us plenty of time to make our decision. He wasn't pushy which I have found in other stores. I am very excited to recieve my new bed and I am very happy that I have the 40 night option if the bed isn't what I'd hoped. Overall fantastic service, friendly store and very attentive staff.