Dreams - Croydon

Michael was brilliant. He had excellent product knowledge, not too pushy and listened carefully to our needs. It was nice to not feel bombarded with aggressive sales people as mostly tends to happen in these kinds of stores. I must say we probably would not have purchased had we not had such a pleasurable customer experience.

The salesman - Noel - was very friendly and approachable, he left me to try the mattresses for a good amount of time but was available whenever I had questions or to advise me.

As soon as I walked through the door I was greeted my an assistant, who helped me choose a bed. Product knowledge was high and they had a warm and welcoming manor. I was made tea while I decided over a Memory Foam or Gel mattress was given plenty of time. Ordering was easy and quick.

The assistant was quick to understand my needs and helped directed my to find the bed I was looking for

The helpfulness of Michael our assistant who had a wealth of knowledge of the products in your store. He is a credit to your company.

I AM HAPPY WITH THE QUALITY OF THE MATTRESS AND PILLOWS I HAVE BOUGHT TODAY THANK YOU

I feel very welcome by the staff they make u comfortable and give you time to look for what you want and give you advice about the product

Customer service when going into the store was exceptionally good, Moses the store assistant listened to what I wanted and recommended several different beds, he asked what I already have and if Ive been satisfied with the product I have, he recommended that I should stay with the same product as it is of very high quality. The product has changed over the last 15 years since buying my last bed, he gave me a copy of the Dreams Comfort exchange and highlighted all the important parts on the page. From start to finish he was very helpful

Amazing service attitude appearance. Top manager Ian

We were asked about our requirements and shown suitable products with the differences between them fully explained, so that we could make an informed decision.