Dreams - Croydon

Good service

Darren was an excellent sales assistant, no need to go into detail but for me to say that means he knows how to do his job properly.

Return visit helped by same sales rep (Ian) who impressed 4 years ago.

the salesman was waiting to greet me without the usual stores having to look for the salesman

Understood everything I wanted...was shown various beds and headboards....very happy

I was fortunate that the store was quiet so I was dealt with quickly. I had looked on line and found the website comprehensive and knew what I wanted so it didn't take long to make the purchase.

Experienced member of the sales staff who gave first class personal attention to our needs

Customer service was very good, not intrusive but available when we had questions. Knew the product range very well

We picked up the keys for our new flat this morning and went to enquire about lead times on beds at Dreams. Michael ran a check on the bed we have been eyeing up for a while and told us that it could be delivered this Saturday - the day we move in! I drove a hard bargain and tried my luck, requesting a free pillow. Michael politely refused but countered with a small discount off of all the items on our order. Deal! Looking forward to Saturday night

Seen straight away by the salesman who left us to wonder but was at his desk when we needed help which he dealt with first class