Dreams - Croydon

We ordered the type of bed we were looking for, but needed some advice - and got the advice. The sales team were not pushy. We visited Bensons for Beds the weekend before and they were so pushy we left despite the fact they had a bed we would have bought. We found a discount online with free delivery, and the guy taking our order happily matched the discount and free delivery. The only downside was some pillows that were on special offer had sold out - but we can visit another store separately if we decide to purchase these at a future date

There was staff waiting to serve us. Our salesperson took us straight to the product we wanted to buy and allowed us to try it out. They were very clear regarding delivery avaibility and dates, along with advising us of the texting facility which was very helpful as we can now free up the rest of our delivery date. Make the payment was quick along with completing our personal details. Insurance of the product was clearly explained and the free mattress protector much appreciated. The whole transaction took less than ten minutes.

Colleague's Moses have excellent customers care, he possessed very rear qualities and is a great access to your establishment I do hope this is recognised.

There was a massive choice of beds and mattresses and the salesman gave me plenty of time to try out all the different options. I was treated with respect and given all the information I needed to make an informed choice. The salesman was friendly, courteous and very knowledgeable. I loved the new M-Line range.

Staff member (Mel) extremely helpful and we'll organised.

We were confused with different styles of divan beds and Diane(Purley Way-Croydon branch) was the only staff member that actually came up to me to ask if She could help in anyway. Diane was with us explaining the diff kinds of mattresses and guided us to choose the right one that suited us, we even bought the pillows after Diane explained the diff to other pillows.

Noel was extremely friendly and helpful. Didn't pressurise us into the sale but was on hand to answer all our questions. He sold the benefits of the extended warranty very well and even ensured the delivery of the purchase could be made in advance for when we move locations.

Your colleague was helpful they understood exactly what I wanted and gave me good advice.

I know exactly what I want and so explained it to Moses. He knows his products very well and was able to really help me decide what to buy

Friendly, knowledgeable staff. Good range of products.