Dreams - Croydon

From the moment we walked in the door your staff member, Michael, could not have been more helpful. He spent time answering our questions, showing us various options of mattresses, pillows, quilts etc. and made us feel as though he really understood what we wanted and addressed any concerns we had. If we had been served by someone less helpful, understanding or patient it may have been a different experience but we could not have faulted him and both my son and I commented on the service we had received when we left the store. It is an absolute pleasure to be able to give a very positive review. Thank you Michael

Very good selection. Assistant Derick was very helpful and informative about the range on offer which made making my choice so much easier.

1. Range of mattresses to look at. A good mattress is a big investment and you want to be able to try several types at different prices to see what is best for you. 2. Service and assistance: the sales assistant Moses was excellent. Very intuitive and patient, was there when you needed him and slipped away when you wanted to be on your own. Also he knew the products well and seemed to size me up quickly and show me to products that suited me, rather than just showing me everything in the store – really excellent service. 3. 40 days trial – this gives reassurance if your big investment in a new mattress doesn’t work for you – real peace of mind.

because staff were very helpful

The salesperson Michael was extremely knowledgable, patient and polite

when I asked questions about the mattress I was interested in the sales assistant was knowledgeable and helpful. When it came to buying the mattress the assistant was very quick and gave all the information that I needed.

Very friendly service, left with exactly what I wanted. Impressed with quality of product and knowledge or the ranges and options that would suit me. Great cup of coffee too :)

Very helpful assistant

I had several problems with a bed that I purchased...The bed was delivered but was missing a part and a few bolts.. I rang customer service on four occasions and they sent the wrong part and bolts on all four occasions. The problem only got resolved uWhen I went back to the store and complained to Barret. He was able to call customer service and order the parts for me. So after a month of purchasing the bed, I finally got to enjoy it!

I was served by Moses who answered all my questions and was very pleasant and helpful.