Dreams - Croydon

I was wanting to purchase a mattress for a cabin bed. I had no idea as to what I was looking for. The person who helped me was very knowledgeable and extremely helpful & friendly. He was not pushy at all and suggested that I took proper measurements before purchasing. On return the same person was just as friendly and very willing to help, getting my daughter to try the mattress again. Not only would I recommend the store but I would definitely recommend the person who served me.

Excellent choice of products, very friendly staff.

Great customer service from friendly staff member. High quality products on offer and reasonable prices.

I went into your Croydon store I was left alone for a short while to browse then Michael approached me , It was freezing outside and he got me a cup of hot chocolate and a Pillow which he thought I needed for my comfort ,he then showed me how the store worked,(the colour coding and types of bed and firmness) he then came back to see how I was getting onI suppose I was in the store for about an hour after which I ordered my bed and left satisfied.

Lovely big store, the staff were very pleasant and welcoming.We didn't want the product delivered till mid march and the store was happy to met our needs and it's free delivery.

The sales person Melissa and her colleague were both highly informative an d efficient.

The staff were all very good, knowledgable, helpful, welcoming snd friendly.

The assistant, Diane, was charming and efficient

We knew what we wanted prior to entering the store however our purchase was just as much about good customer service as it was about what we wanted. Had the customer service been lacking we would have gone elsewhere and to a competitor. As it was, the customer service was exceptional and far exceeded that which either of us were expecting. Noel served us from start to finish and is a credit to both the store and to Dreams as a whole. He was friendly, knowledgeable, understood our needs and best of all was both polite and patient. He really demonstrated to us that he cared about us as customers.

Great service at Croydon branch from a lovely fellow called Micheal -197