Dreams - Croydon

I was really pleased with the customer service i received from the dreams colleague who's name was Diane. She helped me straight away when i needed assistance in what i was looking for . Diane also offered me a coffee whilst ordering my bed. The speed of the order and date that she offered me for delivery made me very happy. I would defienetly come back to dreams if i needed anything else. Thank you. Crystal

Very good service and satisfaction from dreams staff as well.

The shop assistant was there to greet us I explained what we were looking for he gave us his time showing us what was available for our price range. He didn't rush us let us look around and was on hand to answer any queries we had.

Michael was knowledgeable, attentive, patient and caring. Look after him - an assett to your company

very pleased the way we were greeted by moses and showed us aroudnd but did not put pressure on to buy and expiained all to us walked away ver happy maurice .

We had already bought two beds complete with mattresses a few months earlier. Loved the beds that much that we came back and spoke to the same sales assistant as he had done such a great job before and bought our third bed from you.

1) very good customer service: His name is MR DERYCK and he is one of the dreams colleague's. He said, "hello" to us and he asked would you like anything to drink and he explianed us very well. He showed us diffrent kind of beds. 2) Amazing show room: All beds were shown neatly. 3)All size available: We found beds that were sizes we needed. 4)Happy purchurse: We were happy to purchursed the Dreams.

It was a quick and easy process to buy my bed. Deryck, the sales assistant was very friendly and knowledgeable which helped at lot. All in all a positive experience!

When I arrived I walked around and was politely asked if I needed help. Whilst choosing my order Tanya was very helpful and knowledgeable, she gave me space while I phoned and texted my wife so I didn't feel pressured. She was very professional and advised me to extra products to protect the mattress and pillows which I brought, when done she helped me carry the exceserys to my car.

Store Manager Barrett and SalesMan Moses were very helpful, informative and not at all pushy. I was able to try the beds out in my own time and was given a comfortable Tempur pillow to do so. Must gave me a thorough understanding of the construction of the beds I was interested in and also the difference between this and other beds. He also explained how the manufacturers warranty worked and how I could extend my bed warranty for 8 years. Overall, a very warm and welcoming team, informative and efficient. Having worked in retail environments previously, this was a very good example of exceptional customer service.