Dreams - Croydon

I rate here the overall experience with 2 Dreams shops, including this one where the order was finally placed. At the first shop mattresses and related technology were explained in depth for us to choose which technology we would go for. In this Dreams we further tried mattresses short listed from the first shop. Michael provided valuable information on mattresses allowing us to make a final choice and proposed pillows (that we bought in the end) to try the mattresses with. He was discreet and available when information was needed.

The Dreams Colleague Deryck was fantastic and ensured we got the right beds and Mattresses. He spent time with us explaining recommendations for our requirements. He gave space and time to walk round a view each relevant bed and mattress. There was excellent deals on and we ere very happy with this

Received assistance from a staff member who understood what I was looking for.

We were looking for a new bed for my Dad we were given the attention we need and the able to order the products required the The Staff person Moses was very help and pleasant.

The assistant spoke to us several times and left us to ponder and think he was very friendly and I like the fact he was not pushy his knowledge was really good he was polite and his advice got him the sale

It helped that i knew what i wanted. Rec by a friendly and helpful chap who understood my needs clearly.

We were greeted by Deryck who helped us to understand the different mattress options and then offered us a complimentary hot drink. We were given as much time as we needed in store to try the different mattresses before we reached our decision of which one to go for. It was a lovely, hassle free experience and Deryck was lovely, knowledgeable and helpful.

Mainly the attitude and knowledge of the colleague Moses,the ease of finding what we wanted and value for money.

I knew vaguely what I was looking for and the assistant (Moses) was very helpful finding it. I had my young granddaughter with me he gave her a balloon which kept her busy whilst we filled in all the forms.

The assistance I received from the worker rat dreams was first class. He helped us with all our question as well as in helping to make the decision. He was very patient especially as my 2 an 3 year old were with us and they were causing a lot chaos. He was very quick at doing all the paper work n we were out in no time. Best customer service I have experienced in a while