Dreams - Croydon

Dreams Colleague Deryck (Validation code:197) was very patience with us and we were captivated by his personality because we were surprised he offered us a cup of tea. Deryck understood our needs and made us feel comfortable by letting us test the mattresses. I would definitely come back for my next purchase because there are more varieties to choose from and I would personally see Deryck again because he seems like a genuine kind person.

Great service. Understood my budget. Friendly. Gave me good reccomendations that suited me

Knowledgeable staff. Straightforward purchase.

Customer service was amazing. We were helped with everything and all of our questions were answered. The advisor was not pushy in any way and accommodated us very well. He should get a bonus! We loved him :) Dreams products never disappoint. This is now the second time I have bought a bed and mattress from Dreams

The sales lady Diane was very helpful and spent quite some time with us helping choose the correct mattress and bed with offers of coffee

I had very little time and wanted to purchase a reasonably cheap mattress for a spare bedroom that will probably only get used a dozen times in a ŷear. When I explained this to the member of staff I was pleased that he didn't give me a long lecture about the importance of a good quality mattress, which I already know and had purchased a much more expensive mattress the year before from dreams, instead taking me immediately to the cheapest mattress he had in the store. After a quick look I decided I wanted something a bit more substantial so he took me to two other options before I quickly settled on the one I have purchased.

Great customer service and huge choice on products on display.

WE were greeted - not too enthusiastically! and our questions answered well and quickly. the 2 visits that afternoon and purchase were all as they should be - efficient, friendly and straightforward.

On arrival I was greeted by Diane, what a friendly, professional and understanding member of staff. She listened to my needs and gave me plenty of information to allow me to make the right choice.

Moses was great in terms of offering alternatives and meeting our needs