Dreams - Croydon

Diane the lady who assisted me was very friendly and welcoming. She offered me a cup of tea and was very knowledgeable. She understood my needs and went out of her way to explain the available options and any accessories I could need. In conclusion fantastic customer service.

I think I was lucky with the sales person. I find it rare to receive such a customer service these days.

We were asked how we were and assisted straight away. We were given tea and coffee and sales team weren't too pushy. Salesman was relaxed and had some good chat.

From the moment I entered the store, Noel, the salesman did an excellent job of helping me. He greeted me really well, offered me a choice of hot drinks, listened carefully to my explanation of what I was keen to view and personally guided me to the beds which would be most suited to my needs. He was very encouraging in regard to me trying out the beds/variety of mattresses, provided pillows for this purpose, and made no attempt to hurry me as I moved from one type to another. At no time did I feel pressurised to make an instant purchase, yet he was discretely "on hand" to advise and to answer my questions. I my opinion, it was one of the very best shopping/purchasing experiences I've ever had. Noel should be highly commended for his role. (Please note. I'm seventy years old and I'm NOT related to Noel, nor have I ever met him before.) Thank you.

Excellent service. I was greeted on arrival but not pestered. I was left to make my own decision and when I had decided Barrett was efficient in handling my purchase. He offered me coffee and the whole experience was a pleasure.

Deryck was extremely pleasant and helpful

My visit to dreams it has a Nice clean and airy atmosphere.and I was not rushed while browsing around the store or felt pressured to purchase something I didn't want I was offered a Cup of coffee while I took my time to find the bed that fitted my criteria friendly staff which also vouched my opinions I never knew beds and pillows could be so versatile, vast, interesting great experience?

you were the fourth shop we visited looking for what we wanted. We were looking for 30" wide mattresses, few people stock them, you had a limited option, it was what we needed to buy.

Friendly staff, offered coffee, given a discount.

Friendly and helpful Staff. We were greeted with a smile and offered a drink on arrival. We had already decided on the product we liked, and had time to browse together before the sales staff asked if we needed help. We made our purchase quickly and hassle free. Couldn't be more impressed with the servive and also the lead time for the bed and mattress we chose. Thank you.