Dreams - Croydon

My first time of buying from Dreams and I found the staff very helpful and knowledgeable about the products. The assistant was very friendly and helpful.

I am highly satisfied because the service was very good, the staff were extremely helpful and I purchased what I wanted and am happy with it.

I was greeted at the door by deryck, asked him about Dreams equivalent to Eve mattress and he directed me to the mattresses to try out. He also made me a coffee whilst my girlfriend and I decided which mattress we liked most then he sat down with us and processed the transaction very quickly.

Service was quick and efficient, very helpful staff. I was able to buy what I wanted to buy.

I was very satisfied because of the welcome I received from the store manager. He was friendly, approached me before I approached him and seemed genuinely happy to help and assist me in my search for a bed. Knowing I had no knowledge he took the time to explain and to give me all the options possible. And all of this with a smile!

Great customer service. Knowledgeable and polite. Not pushy

Very professional knowledgeable & friendly advice in store & helpful delivery team who gave me a two hour window for delivering my mattress & even sent me a text to let me know they were on their way. Other retailers should take a leaf out of their book! The whole experience was a dream!!

Professional advice, efficient service, friendly manner.

Diane the lady who assisted me was very friendly and welcoming. She offered me a cup of tea and was very knowledgeable. She understood my needs and went out of her way to explain the available options and any accessories I could need. In conclusion fantastic customer service.

The assistant, Diane, was very helpful, friendly & knowledgeable. Even though she was engaged with another customer initially, she acknowledged us and said she would be with us shortly. She explained the differences between the 2 mattresses we liked, which was really helpful. When we were ordering she offered us a drink. She also checked if we needed pillows or anything else with our order. We were also really please to get a delivery date for this Friday - we weren't expecting it to be so quick. Also the £200 reduction in the sale was a bonus. We were not looking forward to dealing with the Boxing Day sales, but Diane made the experience easy & enjoyable.