Dreams - Croydon

A short while after we first entered the store and when we were having a preliminary look around the store, we were approached by a very nice young man who introduced himself as the new manager of the store, Michael. We explained that we were looking for a new bed as ours was about 8/10 years old and needed replacing. We explained that we wanted a bed which had storage drawers in the base and we were wondering what an Ottoman lift up divan was like. We are over 70 years old. He said that he did not think that would be suitable for us and demonstrated how difficult such a system would be for us We immediately decided that this was not the system for us! He then asked what sort of mattress etc that we wanted. He then immediately took us to a Sealy Bed which was very comfortable. He then asked if we wanted a cup of tea and said that he would get some and sent his colleague Moses to see us. Moses, another very nice man, showed us various beds/mattresses, pillows etc and after he had shown us others we settled on the very first bed we had been shown! These two gentlemen were polite, caring and knew what they were doing. Brilliant!

no problems whatsoever, we were kept informed of the minr delay when others were being dealt with

Very helpful in finding the correct product

Seen straight away and found what we were looking for.

We were approached by a very friendly and knowledgable assistant who offered us tea!. We explained our requirements and she gave us all available options, and answered all our questions. What was nice was the fact she was attentive but not pushy for a sale which we hate. Took us through the whole process from start to finish. The other staff there were friendly too. Made a welcomed change from bored, untrained and pushy staff in other stores. (Not Dream Stores).

Greeted offered drink and talked about product buying offering advice. Very friendly and helpful.

I was treated by more than one member of staff and was given the full attention by thrmember of staff that served me.

Both Noel and Barrett were very helpful and efficient in getting us a quote and answering all our questions

Wanted advice and a bed. Got both!

Extremely friendly and helpful staff. And very patient when we couldn't decide which mattress we preferred , helped a lot when staff high lighted the pro's and con's. Gave us all options 're style colours etc. Very friendly staff member