Dreams - Croydon

Michael was very helpful and polite. A drink was also offered plus pillows, which were purchased.

once we entered the store michael was very helpful offering a coffee or tea making sure we had a pillow as we tried the beds and got great advice about the matteress didnt take long to choose one lm sure we will be very happy with our purchase.

Friendly and knowledgeable Assistant, who gave caring advice, with no pressure and plenty of time to make decisions - couldn't have wished for better service. Delivery exactly when we needed it - Excellent delivery communication - polite efficient delivery men - they even took off their shoes! Completely delighted with purchases and service - would recommend to everyone. Thank You!

I have visited a number of different stores in advance of making my bed purchase. What I loved about my experience of dreams was that the staff were welcoming and made it clear that they were available to assist and answer questions, yet they still let me try out the beds without making me feel uneasy. This was in contrast with the other bed shops which made me feel on edge and did not give me a chance to test out the product. The way the staff were at dreams meant that I felt sufficiently relaxed to try out the bed and lay there for as long as I wanted so I could ensure that it was suitable for my needs. I was even bought a cup of tea in bed by Darren, the sales person! I asked a few questions and the answers he gave me demonstrated knowledge of the product and gave me the confidence to make the purchase.

Overall dreams were fantastic! We selected the delivery date which was best for us and they arrived, even in the snowy weather!! When Matt and Marton delivered our mattress they kindly spotted an issue with the set up of our bed frame and corrected this immediately, I would definitely recommended them to friends!

The salesman was extremely helpful and knowledgeable.

Both my young daughter and I were given excellent customer service by Michael who was very thorough in all the choices we were interested in. I felt like I had gone back in time by 30 years when customer service was rated as the most important aspect of a business. I would definitely come back to Dreams for future purchases and advise my family and friends to use you if needed.

We were looking for a headboard that was in a clearance range , we were shown straight to the area and choose something straight away. it was the price that sold it to us . Your staff member was very helpful, offered us delivery as we were wondering whether it would fit in the car . All was dealt with very well except the long two week delivery date .

Your staff were polite and friendly and I didn’t have any problems during the search for the right bed for me.

Michael was so polite and helpful and couldn’t do enough for me.