Dreams - Croydon

As soon as we came into the store we were greeted by Michael who was very friendly. He asked us the right questions and genuinely listened to our needs. Michael was very patient and understanding, giving us time to think when we needed it. He made us laugh and we felt at home and not pressured to buy the wrong thing. Michael made the 0% finance application seamless and we spend around £1500 within half an hour which I think is an example of his brilliant customer service.

Was assisted from the moment I walked in. The salesman helped me identify the right mattress for me by putting me on the sleep match machine then taking me round allowing me to test the mattresses he recomended. Very helpful, knowlagable and understanding

Efficient and effective service

The lady in Croydon store Dianne was amazing and very polite and helpful she made my experience pleasant and went above and beyond to help me . Very much appreciate all her help

The gentleman, Michael, who greeted me was very polite and offered me a drink. He was very polite and helpful and spent time explaining the differences in various mattresses and invited me to lie on them to see which I preferred. He also made sure they were within my price range. He asked if I needed any extra items but I said I would leave those until a later date.

We were greeted quickly by Michael. He had excellent knowledge of the products, was efficient and friendly. He made the process of choosing the right mattress for us really easy, even with our two toddlers in tow!

friendly, knowledgeable staff that were keen to help.

The experience of shopping in store was having a knowledgeable salesman and not feeling I was being rushed to buy

Rosa was absolutely lovely to deal with and really helped us make our decision so quickly and easily. We did have a good idea of what we wanted but she really just honed in on that and didn't waste time with other un-necessary options.

I liked the way dreams had displayed the mattresses according to his firmness and price. I was not rushed I was given adequate assistance at the store from all the information I need to allowing to process it.