Dreams - Croydon

My Husband and I went on Saturday to Dreams shop to look for a mattress. Michael was the person who assisted us. He was very helpful and patient; he showed and explained us the different type of mattresses. Michael spent a lot time with us and offered coffee, tea or chocolate, after spending a lot of time with us in the end we did not but anything. We told him that we need to check the review and visit another shop. We got surprise because he was not angry since we did not buy anything after expending a lot of time with us. We went back to the shop the next day and Michael was friendly and helpful again.

Deryck was extremely helpful throughout our purchase, from the initial enquiry in store through to the purchase. He offered us a fantastic coffee, pillows to try the beds with and answered any questions politely with a fantastic knowledge of the products. For this reason we decided to purchase at Dreams. Dreams was actually our first store we visited. Deryck deserves praise for the fantastic service he offers at Dreams Croydon.

There was no pressure to buy anything, Michael the assistant was very very helpful offer us drink twice and made us feel at ease we were in there for over 2hours bought my granddaughter a bed and my grandson a bed also and myself a bed altogether i must have spent about £5,000 yesterday i only went in with my daughter to buy a bed for my granddaughter and ending up buying three beds....

Noel form the Purley Way Croydon branch was extremely helpful and friendly as I was shopping with my aged father, he advised us on the bed and mattress and also good advice on the bedding as my father gets very hot. We were recommended the ‘cool’ bedding. We left the store feeling very satisfied.

The lady who served me was very helpful and friendly and made the whole visit easy

We were looking for a quality mattress and we found what we were looking for. We received a warm welcome and our needs were met.

We were served by a very competant, friendly and professional gentleman called Noel. We was knowledgable and offered us lots of advice ( and a nice coffee) without being too pushy. We discussed various other products as well, e.g., pillows and sleep products.

The guy called Moses was very helpful and answered all my questions very clearly and confidently

We were just window shopping, but Deryck was too good and made us comfortable and literally did sell it to us.

Malwina was very helpful, knowledgeable and seemed very keen to get the right product for us. She made the whole shopping experience very pleasant and saved us time by only showing us what we were looking for. She was an excellent example of what customer care should be!