Dreams - Croydon

I found what I was looking for and in next within a short while the store assistant came to help us out, he was courteous, offered us a hot drink, we opted for two latte's! Very nice quality of coffee! We then were advised of the options we had to buy a single bed for my son. The bed he liked was going to take more than 5 weeks! I wanted it for Monday, as my sons birthday is approaching! I suggested that small double and he agreed and we bought the bed, along with pillows and a nice mattress of my sons likings, so l it all we were highly satisfied and hopefully the bed shall arrive on Monday!

Darren’s customer service

I went into the store with a very specific idea of what I wanted and how much I wanted to spend. Michael was extremely friendly, he offered me a drink, he let us try out every single mattress until we found the perfect one. I wanted a storage ottoman, and a headboaard and he showed me everysingle possible combination and together we created the final bed.

We were greeted by Malvina within a few seconds of arriving at the store and she was extremely knowledgeable about the products you offer to our requirements. We actually wanted to buy an Eve mattress as I was aware that Tempur could be hot; however with her knowledge both store wise and personally she soon had us sold on a Tempur cool touch. She spent time with us going over all the different options in the cool touch range and nothing was too much for her. She then also tried to find a colour swatch of our current bedding to see if it would work with the new Hopkins Ottoman we were looking at buying. She made us coffee and let us spend time choosing eventually the Sensation. Nothing was too much for her - she is a credit to your team. The shop was very open and not crowded which made the whole shopping experience pleasant. I would highly recommend you and the Croydon branch to my friends and family.

The man called deryck. he was very good and took me round loads of mattresses and found the one I was happy with . He even asked if I would like a drink. And made me wellcome

Malvina our sales consultant was very helpful as we had specific requirements She was very knowledgeable and helped us to make our choice.

No high pressure sales and good knowledge of the products.

It's late, I'm tired, I answered all your questions and now you want me write about my 'experience' at Dreams - just be happy that I was highly satisfied

The assistant Micheal was all around fantastic and ever so helpful!

The sales rep who looked after me was exceptional in his attention to detail, attentivness and understanding of my needs, and in the way he balanced offering support and advice verses leaving me to browse. I tried the Bromley store the day before a d wasn't as impressed with the staff but Moses in the Croyfen store was excellent and I would but from him again.