Dreams - Croydon

very helpful staff

The sales assistant, Moses, was extremely helpful. He was never pushy, but always on hand when we needed help.

POLITE STAFF, KNOWELDGEABLE, FRIENDLY, GOOD RANGE OF PRODUCTS

On entering the Purley, valley park store we were immediately approached by Mel, she was very friendly and helpful, she asked us what we were looking for and then showed us all of the different options and answered all of our questions, her knowledge and demonstration of some of the products was very good and helped us to choose the best bed for us! Thanks again Mel

Friendly helpful staff

Very friendly customer service, quick but not intrusive. Found the new bed measure system weird but very good result wise.

Kirsty was lovely , she was able to give us the knowledge of the products we wanted and gave us many opinions to chose from

Our salesman, Deryck, was excellent, he gave us plenty of time and space to browse at our leisure and advised in a really non-biased and informative way which helped us make an informed purchase. He instantly knew the answers to all of our questions. What we thought might be a slightly stressful experience turned out to be quite fun and pleasing and ultimately lead to us buying a few extras, such as, tempur pillows & upgrading from our initial online research choice to something that perhaps would last a little longer & be more comfortable.

Melwina greeted us warmly upon our arrival in Dreams Croydon. She showed us around some initial beds before allowing us to experience the amazing Sleep Match machine which helped us narrow down a decision from the extensive range stocked. She showed us round our initially suggested list of beds and made sure we have fresh pillows whilst moving round several different mattresses. After answering several questions we had and expanding our knowledge of all the frames and mattresses in stock we were allowed to go and have a walk around and try out some other mattresses. This lead us to the decision that we finally settled on and we are extremely pleased with. Melwina made us feel extremely welcome and answered our questions expertly, and there were many. We have made a decision that we are both extremely pleased with and this was largely helped by the help provided in store. I would highly recommend Dreams Croydon and Melwina for anyone who is unsure in what they are looking for in a bed!

good service very polite female staff member served me very quick very efficient not a pushy sale technique