Dreams - Croydon

Deryck had amazing patience. He explained everything so nicely. He knew the products very well. I am new to the country and need everything new. He was very helpful with great tips.

Moses who served us was most helpful and accommodating. He really did put the customer first and listened to our every need. There was a marvellous selection of beds available to try and we were very pleased with the service and quality of merchandise. We were also most pleased with the reductions.

The customer service was amazing. Michael was very helpful and professional

Arrived at the store (Croydon) - was looking around for about 5mins - then was approached by a staff member and then they were very helpful, friendly and knowledgeable - the mattress we wanted was not in the store - so the staff member checked the system - and it had been discontinued - so staff member made a suggestion with another type simular and we ended up going for a another type completely as staff member had listened to our wants and not wants for the mattress type. Very please with what we ended up buying - even though it wasn't the one we originally came in for.

The assistant serving us was very knowledgeable with the products. He offered us pillows, a drink, to test items and more but what was most helpful was that he was warming and able to be spoken with. He did not force a sale and gave us time alone to discuss exactly what we were happy paying for. We listened to his suggestions then even tried out others only to come back to exactly what he recommended. Brilliant service and it's good to turn up in a store and get someone that is brilliant at there job. I believe his name was Micheal and we were at the Croydon branch

Salesman was very polite and helpful. I did not feel pressured at any time at all. The offer of a hot or cold beverage was a nice touch. Top notch service what more can I say

we were served by Michael at the Croydon branch. He was most helpful and polite and assisted us on choosing the perfect mattress for us.

Michael the gentleman who assisted us couldn’t have been more helpful but not at all pushy! We were given the opportunity to use the new machine to enable us to find the best mattresses for the way we sleep, including my back problems. We were allowed to try all mattresses suggested by this machine and this enabled us to make our decision.

Knowledge of the staff we saw and their expertise. Very polite, not pushy and gave us space to browse.

We were greeted warmly on arrival, asked what we wanted and were shown options immediately. It was a very easy experience and the salesman was absolutely charming and helpful.