Dreams - Croydon

Great customer service from Noel

When we initially visited the store the assistant, Mel, was very helpful and informative showing various beds that may be acceptable for our requirements. While we tried out different beds she left us to discuss on our own while still being close enough to ask for advice if needed but without being intrusive. When we left she thanked us and was polite and we didn't feel at all pressured and it was a pleasureable visit. After visiting other stores and considering our options we decided to return to Dreams and was pleased to see the same assistant again we reviewed our options before making a final decision, Mel remembered us from our previous visit and pleasingly had the same enthusiasm she was happy to discuss and answer any other questions. Mel was polite, well spoken and very helpful she is a credit to your company. Thank you

The sales advisor was extremely friendly, helpful and knowledgeable

I have purchased items from Dreams before, and have been entirely satisfied.

The assistant Mel was extremely helpful and knowledgeable

This is the 2nd purchase in as many years and i have had the same adviser (Moses) on both occasions. We had a great experience and truly enjoyed the dreams mattress shaping and compatibility measurements. Moses was fantastic on both occasions, delivery sound advise amd tailoring our payment options.

Deryck was very helpful, & pleasant. He answered all questions that was asked. I am very please with my order

The lady,Mel, who served us was neither pushy nor "fake friendly" - she was kind, approachable and helpful. A previous Dreams store I visited, I felt pushed into making a purchase so I declined. Mel was great.

Noel our advisor was very helpful

Staff were on hand to help, but allowed us to roam freely before deciding. Staff member then went above and beyond to assist and satisfy our needs.