Dreams - Croydon

Very helpful and knowledgeable customer service

The sales lady was a people’s person and she made our purchase very easy and had fantastic knowledge and level of customer service throughout.

Greeted near the door on arrival by Diane who was very pleasant and helpful. We were even offered a beverage. After assessing our needs using the machine Diane showed us a small selection of mattresses of different technologies until we decided on the one that best suited us. It was very helpful to be offered pillows when trying the different Mattresses as this made it more realistic. We were given plenty of time to decide, not being rushed at all. This is the second mattress we have bought from Dreams and were very satisfied with the first one that lasted over twelve years.. Now looking forward to delivery and sleeping on the new mattress. Thank you Diane.

We were the whole family there, choosing bedroom furniture for me, my partner and my brother. My family were very difficult, everyne had an opinion but Deryck was extremely patient and helped everyone, even comforted my grandmother who was exhausted. He left us enlightened space to explore other stores as we wished but minutes later we were back because the service was amazing and we felt we are safe and taken care of!

We were greeted by friendly staff, shown to the Dreams machine and then Mosses helped us choose the mattress that best fitted us. When we said we needed to go on a walk to think about it he didn’t try and stop us. We came back and asked for him to process our order. He was with another customer so his supervisor Barret put the order through under Mosses names for us

Barret the store manager was very helpful and helped me a lot

Noel the Dreams colleague was excellent very helpful and knowledgeable

Noel at Croydon was very helpful and we got what we wanted and went away happy

The customer service assistance was ever so helpful, patience and highly professional. Her name is Mel. Offered us a nice cup of hot drink.

Great service, lots of attention from staff