Dreams - Edinburgh - Straiton

Service was good but not 8n your face, was left to browse but new help on hand when required.

We were attended to quickly, given the information we needed and given the time to make our purchase

My husband and I were very impressed with the service we were giving at dreams.Steph could not have treated us any better than she did.She has exceptional knowledge of the beds.Very polite and attentive.Will definitely recommend going there for a bed

We were able to try lots of different mattress options and given time to consider the different types. The salesperson Clare was helpful without being overbearing. She even offered us a coffee whilst we waited for the sleep match machine to be free which helped narrow down suggested mattresses.

EVERYTHING WE WANTED WAS THERE TO VIEW & THE STAFF WERE FRIENDLY & VERY HELPFUL.

Jen the sales assistant at the Loanhead store in Midlothian was very helpful and offered us many options and provided excellent knowledge. Once we went to purchase our mattress she was very helpful in terms of giving dates and expectations.

From the minute we entered the store the service was excellent. Extremely knowledgeable sales assistant, we used the sleep match system which was a great experience and really helped give us direction with mattress choice. Sales assistant was very patient, looked after us very well and could answer all our questions.

Great customer service by Sebastian

Staff was very professional in helping us decide on the best mattress to suit our needs. Was very impressed with the machine used to fit our body into the correct mattress

From the moment I walked into the Straiton store I was greeted by a friendly face. Jen was fantastic, listened to my requirements and instantly offered for me to try the Sleep Machine to find out what mattress would be good for me and my boyfriend. Then Jen took me round to test out the mattresses available for me and her knowledge about all the mattresses and frames was incredible. I came back a couple of days later with my boyfriend and Jen remembered our names and what mattresses I had tried out and left us to decide which one we wanted to go for. Jen made the ordering process easy and and she made the experience personal and welcoming in every way.