Dreams - Edinburgh - Straiton

Highly satisfied with the attention from sebastion could,nt be more Helpfull

All staff were very friendly and helpful with no sales pressure applied.

The sales person Clare was very helpful and did not push us for a sale. She answered any questions we had about the order in a professional manner and the sale went through smoothly.

Good product - easily and quickly purchased

The experience in the shop today was amazing! Paula was the Lady who spoke to myself regarding my needs in a mattress and Paula gave the best advice on which mattress to purchase, her patience was amazing and I felt she really listened to me and I felt at ease with her when she was describing which mattress is best for me. Her knowledge on the mattress’s are amazing too. I’m very happy with the over all experience with Paula and my purchase today.

The salesperson we dealt with was excellent. She was very knowledgeable, helpful, pleasant and understood our needs. You need to keep her, a big asset to the company.

Good advice. Given time to assess the products. Given choice of pillows we use. No pressure from assistant.

Two employees working. Went I entered the store they explained why different colour pillows on bed, took the time to understand my needs, recommended a number of products, didn't rush me had time to reflect, very knowledgeable, friendly and polite. Offered hot drink. Crossed sold me tempar pillows and other products. Bought 3 beds about 3-4 years ago and experienced a far better service this time round

Paula spent a considerable amount of time getting to understand our needs and provided us with a number of options utilising her excellent product knowledge. She was very friendly and approachable and made what was quite a daunting purchase an easy and enjoyable process.

Frank was very friendly and explained how to choose a mattress, gave us time to look around and then came back to offer more advice. Didn't feel harassed at all. Dave took our order and was very friendly and efficient.