Dreams - Edinburgh - Straiton

Sebastian approached us as we entered store. We were intending to just look around. However he asked us a few questions & then offered us the bed choosing machine. He then was very patient with us in helping us choose our new bed. We did nit feel under any pressure whatsoever to make a purchase as he was so good.

Frank was extremely knowledgeable and helpful. If I could have picked the perfect advisor it would be Frank. He was helpful without being pushy. He gave the right amount of information without over loading us. Great service.

We were welcomed by Sebastian as soon as we entered shop. He asked how he help & from there he supported us with his expertise during our whole mattress purchasing experience

The assistant who served us at the Straiton Store in Edinburgh (PAULA) was absolutely brilliant. Our daughter is special needs and this was a big deal for her to get the bed, mattress and pillow right (including storage) for her for her bedroom make-over. Paula was very knowledgeable about all the products and that made the experience so good.

I got what I needed

Paula was very knowledgeable and very friendly. Took the time to understand our needs and created a great deal for us

Sebastian was a excellent help identifying the type of mattress we both needed, and then provided brilliant service through to purchase.

When I visited there, I didn't have any information about the mattresses currently because I've bought them long time ago. The staff led me step by step with physical experiences to get to know about them so eventually easy to choose what my type of mattress after all.

We were served at the Edinburgh Straighton store by David who was extremely friendly, knowledgeable and patient, donating a significant amount of his time and experience helping my wife and I decide on the new beds and mattresses we needed for our new home. It is rare to encounter such excellent customer service.

Well informed salesman not at all pushy