Dreams - Bedford

The lady who served us (Cathryn) was very helpful and the technology used to pick the right variety of bed was spot on. Very happy we have the right bed for us.

We saw Cathryn a couple of weeks ago to receive a quote for our son’s bunk beds. We returned to the store today to go ahead with the order and discussed needing a new bed for ourselves. Cathryn was amazing at recommending mattresses for our needs as well as pillows to help keep us cool. We had our 2 year old and 5 year old sons with us and Cathryn was incredible with them throughout. Her colleagues Tilly and Mark also helped entertain the children with colouring sheets so that Cathryn was able to go through the order with us.

We had a good range of product to choose from. Staff were helpful but not intrusive or pushy.

Very efficient service and friendly approach. Helpful staff and took time to demonstrate the mattresses and more importantly listened to my requirements.

Staff in the Bedford branch were very helpful especially Tilly. She was friendly and explained about different mattress types after we chose the bed we wanted.

I was very satisfied with the service James gave me as he was very helpful and friendly and made me feel very relaxed.The store was very clean and had a wide variety of bedding to choose from and cater for your every need

Very friendly and helpful staff, great choice on display, staff very knowledgable.

Tilly was the perfect sales assistant: kind friendly and empathetic with expert knowlege and the ideal balance between being encouraging without being pushy. She listened to us and responded to what we needed to know. We enjoyed the whole experience.

Great customer service

Very good knowledge