Dreams - Bedford

Mark, help us when we needed him. Gave use the advice we needed and, when and where we needed. But gave us the time to test and think. You do not always get this. Bed test machine is really go and helps so much. He made our visit a good time. Thank you.

From start to finish the female assistant was very knowledgeable and offered us refreshment as it was an extremely hot day

We were looking for specific mattress after watching a tv programme and I had checked dreams sold it. Russel came over and immediately was friendly and informative. He showed us the mattresses we were looking and and even more impressive was is knowledge of the brand- he had actually visited the factory and helped made them- so could answer all my questions and if he wasn’t sure he found out. He offered sleep analayse machine and allowed us time to decide on the firmness level. Professional all the way through with no hard sale tactics just friendliness and knowledge.

Exactly what I wanted. No time wasting of upselling

Very knowledgeable and friendly staff. Gave us a range of alternatives, but we did not feel pressured to go with a certain mattress or most expensive choice.

As soon as we walked in the staff are extremely friendly and knew excacuerly what they was talking about

Very pleased with customer service. James greeted me on arrival, he was very courteous and very helpful in explaining everything I asked. He informed me of measurements of bed and how to make use of limited space I had and what would be suitable for my requirements. He offered refreshments, much appreciated. The only downside was that availability in the exact colour I wanted for bed had been discontinued..

Found exactly what we needed at a good price. Staff available to assist and were friendly but not pushy.

Cathryn was extremely helpful, also the bed to test what mattress was right for us was perfect as it showed me I had been using a mattress that was too hard for me. Now I get up in the morning without a load of aches and pains!

Our 8 year old daughter's first experience of buy a new mattress for her. And the staff member was very helpful and friendly.