Dreams - Bedford

Very knowledgeable sales staff, not pushy willing to take time to help us choose the correct product for our particular requirements

RusseL was extremely knowledgeable and helpful, pleased with everything, and very helpful and professional.

I was served by James who was very courteous,helpful and treated me with respect. He was very knowledgeable but didn't make it sound like a sales pitch which can be very off putting. I was very pleased with the service I received.

Great service from James it was late, the store was closing and my kids were running around. James was informative didn’t rush us but answered all our questions resulting in the purchase of a mattress and bed frame.

Was helped by a really friendly staff member Cathryn, very knowledgable and helpful

Staff very attentive and knowledgeable. Looked after from the moment we arrived until we left the store - was a pleasure

Cathryn was amazing!! She clocked us almost straight away, led us over to the mattress test machine when it was evident we had no what we were looking for. Stayed with us the whole time getting to know our needs. Was very attentive as she showed us around the five the machine suggested (taught me about alignment and made me realise my current mattress was throwing me out of alignment). Didn’t tell us the prices as we went around so we could react naturally to the actual feel of the mattress. She was really good at not forcing the most expensive mattress on us for the sake of money, so we felt like we had time to make an actual decision instead of being forced into a corner and get a mattress we hopefully will love without breaking the bank. She welcomed us back when we returned to buy and was patient as we retested the one we had in mind to make sure we were happy. Go Cathryn!

Speed, professionalism and customer support were fantastic!

When we arrived we could see how clean the store was. We were looking for specifically a seoul ottoman tv bed and were able to find it as soon as we entered. Staff were with us from the being and were lovely, friendly and knowledgeable about the products.

This is the 3rd mattress I have purchased from dreams I keep coming back because of the excellent service quality of products. I have and always do recommend your company, second to none in my eyes.