Dreams - Bedford

Friendly staff: Tilly approached us asking if we needed any help, once we stated that we were just browsing she left us but said that she is available should we require any help. She was very polite when we decided to make a purchase, always had a smile and talked us through everything. Although Tilly was still new to the job and Mark helped her, both were very professional and gave us the options of purchasing Bed cover insurance etc without making us feel pressured or obligated into buying or opting for any of the products or services available. Both Mark and Tilly explained the terms and conditions of our purchase and the whole experience was very pleasant. Mark offered us and our children a drink each, although we declined it was a nice gesture. Also we had been in earlier and our son left his jacket behind, the staff had picked it up and place it behind their desk in a prominent place so that our son could easily spot it. We are happy with the service and the professional attitude of the staff at Dreams interchange retail park in Bedford.

The staff were knowledgeable, helpful yet unobtrusive allowing plenty of time for us to make our decision. The young assistant (Tilly) at the Bedford branch was particularly helpful and pleasant to deal with.

The salesman Jonathon was very helpful explaining about the matresses was not pushy and listened to what I was wanting

I was refered to your store by my coach and ski instructor, he advised that you could assist with back pain advise regarding beds. Cathryn your sales assistant was very direct and knowledgable with my questions and considered my conditions and requests and listened to the client...she did not push the sale. I was very impressed to say the least.. I was advised of the 40 day return if not satisfied and that she would help me find the right matteress...great service.

our sales assistant Cathryn was very helpful, very friendly and new her product

We was not pressured into looking at beds out off price range. The gentleman offered advice then let us look around. Can not praise the service we had enough.

Nice friendly and helpful staff

the sales assistant that delt with me was very helpfull and seryainly new what she was doing and she was veery pleasant

We were greeted really friendly but not pushy. Help was on hand when we then needed some advice. Despite having to go home and then return before making a decision to purchase the store assistant remembered who we were and our details. Again he (Jonathan) was appropriately friendly and helpful. Delivery time scale is also great for us. On this experience I would most definitely buy from this store again.

We were well look after that made the buying experience pleasent