Dreams - Bedford

I was pleased with the service as the products were priced to our satisfaction and the staff were friendly and approachable.

When we arrived we had a quick look around. A staff member then came up to us and explained the types of beds and the colour system in the store. He then left us to have a further look on our own and said if we need any help or questions then to just ask. We prefer to shop on our own and not have someone looking over our shoulder and felt very comfortable doing this in the store. When we had decided on a mattress we wanted we didn't need to go find a member of staff as they actually came to us and asked again if we needed any help. She explained about the bed we chose then we went to order it. Overall our experience was very relaxed, no pressure to buy anything and no rush to make a decision.

We were very pleased by the service given by Tilly, who was attentive, but not overly so (we have experienced some people following us around as we tried the beds in other stores, which was a bit odd). She was there to answer our questions and make suggestions, when we asked, but all in a subtle, friendly way, with no pushy sales patter.

Helpful and friendly service.

We were shown a selection of beds and were able to try them out Also we have 40 days to decide if the mattress is comfortable

Extremely knowlegeable member of staff helped us. She was very friendly and helpful.

very satisfied with everything, sales assistants very polite and friendly also very helpful we are looking forward very much to sleeping in our new bed

Well done to the salesman and lady at the Bedford retail park They were very friendly helpful and professional writing done quotes and understanding my wish to shop around first then on my return to placing the order and even giving me a cup of tea While I waited. Think his name was jack ? Just have to wait for my bed to arrive on time on the 18th July ! Regards Gill Coleman

given advise and then left to browse. Salesmen were knowledgeable and very helpful and definitely not pushy. Good rapport. Very pleased overall and would definitely use that store again.

The staff member was very helpful and the price of the sofa bed competitive. Also the feedback from other buyers was a good indicator of the expected quality