Dreams - Bedford

I have a muscular condition and found immediate sympathy and understanding of the type of mattress I therefore required as the assistant has the same condition. Her understanding gave me confidence in making my selection and made the entire shopping experience pleasant and encouraging, dispelling the anxiety with which I entered the store. Many thanks, Cathryn!

very happy with jack at Bedford he is a top man and we will be come in back

The sales assistants where very helpful without being pushy

The assistants were extremely pleasant and very helpful. I didn't feel pressured whilst wandering around the store but on the same level I knew there was help on hand anytime I needed any. The store was very clean and tidy.

We were extremely pleased with Russell who we must say that he was the most helpful and friendly sales person we have dealt with for a very long time full marks to him Mr and Mrs Carter

ASSISTANTS WERE VERY HELPFUL BUT NOT OVERBEARING .

Salesman had excellent knowledge explaining difference between products available. Helpful without pressurising for a sale. Amenable when left to compare other stores. Returned to store despite product being slightly more expensive due to salesman's attitude. Did his best to match price but due to advice placed order as felt he had understood our expectations. Provided details of our customer rights and we felt confident that should we experience problems he would help sort it to our satisfaction.

Very friendly and professional service by sales person

Russell was extremely knowledgeable, kind and helpful and went above and beyond to assist us, staying after closing hours.

told them what we wanted including budget, took us to the couple of options and gave us reasons why to buy these ones and we ended up buying 3no matterres right there and then with a slight discount which they gave us. brilliant, unpushy service.