Dreams - Bedford

Great team, all of whom got involved with the decision and purchase. Highly recommended

It was important for me to ensure a convenient recycling option from the company I would eventually buy from. The Dreams website made clear this was an option and your sales representative ( Mark ) was able to verify the details. From sales to delivery the staff at Dreams have been polite, friendly, courteous and professional. So many retailers create a flawless process but get the customer interaction bit wrong.......this matters. I would not hesitate to recommend my Kempston store in the future.

I was assisted in a very professional and friendly manner. The lady that helped me choose was knowledgeable and very easy to talk to. Overall my experience was stress free and very quick, super for a lady that is as busy as I am. would definitely recommend to family and friends.

Cathryn at the dreams store in Kempton was very helpful and genuinely took an interest in finding the right bed for myself.

The gentleman was very helpful and he took his time to explaining anything l wanted

Russell was so helpful, friendly and knowledgeable. It was like chatting to a friend. He did not do the 'hard sell'. It was a pleasurable experience.

Knowledgeable staff. Not pushy. Understanding of our needs.

It was a pleasure to go into Dreams store at Bedford. We were greeted with a 'Good Morning', then left alone to look around. It was nice to left alone to start with than be pounced on once entering the door. Our assistant (Jack) was very helpful and gave us all the information we required. We have now purchased a mattress and looking forward to a restful sleep!

Sales advisor was friendly and helpful without being pushy. He also remembered us from our last visit when we were considering the purchase. He was efficient and knowledgeable. I noticed that he also made sure that other customers were served by calling for assistance whilst still giving us a great service. Delivery was arranged efficiently and all assembly options were discussed. He also explained that old furniture could be picked up by delivery staff. Answered all our questions too. No complaints at all.

Jack was quick to ask if we needed help, explained the different types of matresses, pros and cons, and left us to try matresses out, but came back at regular intervals to answer any questions we had. He wasn't pushy, but attentive... top marks.