Dreams - Southampton

I saw there was a sale on which finished the following day and decided to take a look . The assistant was a very polite and knowledgeable young man who gave some very good advice . I returned in the afternoon with my parents who the mattress was for . They tried out the 2 we had identified as the most suitable and decided on the one they liked . Again it was the same assistant who helped us and the transaction went very smoothly . I was extremely impressed with the process and range of choice and the service was very good . I wish all shop staff were as helpful and efficient as this one .

The product range on show was great. It allowed me to see first hand the quality and look at what I wanted to order.

We came into Dreams shop at Southampton, just opposite central station on the 16/10/16. Tam assisted us - a very needy and unexperienced clients in very professional and "easy going" manner. We were welcomed with a smile and all ours needs at the end of the day were met. Throughout the visit we had time to make decisions and think things through quietly as well as to receive assitance and advice when needed. To be honest, I do not remember such a fantastic assistance I had in years! Thank you for such a lovely experience, advise and professionalism. Very happy customers now awaiting for a delivery! Good luck!

Very happy with the whole experience with the staff and the helpfulness and even asked us if we would like coffee

VERY HELPFUL FROM START TO FINISH THANK YOU

GOT THE CORRECT ANSWERS TO MY QUESTIONS.

Served by tam, efficient and knowledgeable without being pushy. Lots of choices in store, yes we could have got something cheaper elsewhere but quality comes at a price. Would use dreams again.

Knowledgeable and friendly colleague. Attentive and patient.

Good friendly service, even though the person serving was on his own, he helped me find what I wanted..

My wife and I were particularly impressed with Robyn as she was very knowledgeable and was super helpful regarding our specific bed choice and then subsequent mattress choice. Nothing was too much trouble, especially with our indecisiveness. We did not make a purchase on the day as we needed to measure up, however we have a much closer Dreams store to us that we could have placed the order with. We decided that we wanted to deal with Robyn so we decided to make the drive back to the Southampton store as she deserved the commission, if it were not for her we would have made a purchase at john lewis. Please give Robyn a huge thanks from us and give the girl a pay rise, good employees are worth hanging on too.