Dreams - Southampton

Very helpful assistant who did not put me under any pressure and was happy for me to shop next door and come back before deciding. Her colleague processed the order and was just as friendly and helpful.

Sales assistance Chloe understood our needs and was highly knowledgeable with the products in the store. She gave us time to try out the mattresses and recommended what she thought would be best of us.

Thank you very much Tam in Southampton Dream shop for very well listening our needs and offering the best solution for our bed and professional advises, we were enjoying time in the shop, we have got kind attention and felt welcome.

Kerry came to help us straight away and listened to what we wanted. She was very friendly and provided suggestions of mattresses to try. Pillows suiting our preferences were provided to assist.

Store assistant was wery helpful and I believe we have found what we were looking for.

Tam and Kerry were very friendly and helpful.

Soon after we entered the store, we were asked if we needed help. We did and the member of staff was very helpful explaining the colour coding, made us a hot drink and offered some advice but wasn't too pushy and left us to it for a bit before coming back to find out how we were getting on. Then when ordering the mattress we were lucky that the item could be delivered on our move in date and even though the mattress protector we ordered wasn't available in store we could tell the member of staff was trying to do his best to help but I offered to come back in later on in the week to pick it up once in stock.

good customer service

The staff were very friendly and helped with all our questions and gave a very Professional approach when we were choosing the bed

Responsive customer service. I felt like a value D individual