Dreams - Southampton

2589 ratings
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Location

Mountbatten Retail Park, Western Esplande,
Southampton, EN SO15 1QJ

Wendy barker

By Wendy barker | 9/19/2018

Roma was very kind cheerful very helpful explained everything we needed to know about our purchase we were very satisfied would recommend dreams to our family and friends many thanks rima

Julie C

By Julie C | 9/18/2018

Initially greeted by Katrina the Store Manager who was extremely helpful with regards to advice on a new mattress - explaining the make up of each of the mattress and asking us if we had any specific requirements in a mattress. She then left us to try out matresses. We never felt pressurised at any time. We were offered refreshments

Kayleighlo

By Kayleighlo | 9/16/2018

Rima was incredible! She asked us questions to gauge our needs and even asked our price range - this was important to us as we did not have much money to spend. Rima offered us drinks and even cake and gave us plenty of time to sit and try the bed and gave many facts as well. Rima was clearly knowledgeable and lovely and seemed to really care. The colour coding on the mattresses helped and the fact that there were loads of pillows to test made it easy for us to also purchase pillows

Lisa-peebs

By Lisa-peebs | 9/15/2018

The salesperson listened to what I wanted and was very knowledgeable of the stock in store

Edward and Hermione

By Edward and Hermione | 9/14/2018

Rima was our colleague who assisted us from the moment we walked in through the door. We knew the product we liked and tried and tested it one more time before making our purchase. Her product knowledge was excellent and she was extremely hospitable in welcoming us in to the store.

catherine wc

By catherine wc | 9/14/2018

We were greeted by Rima who recognised us from 4 years ago as we did her. We told her we wanted to replace our mattress which we had bought from your Ipswich store approx.: 9 years ago and gave her the name. This had been replaced and we were shown the replacement i.e. the Dynasty K.

Alan W

By Alan W | 9/14/2018

Nothing was any problem. Understood are budgeted price and did not exceed. Was offered coffee. Rima understood are needs. Very friendly staff that went the extra mile.

RD

By RD | 9/12/2018

Rima provided us with a very professional, friendly and lovely experience. She catered for all our needs without being pushy and made us feel very comfortable.

Vanetta W

By Vanetta W | 9/11/2018

Chloe was fantastic. Knowledgeable and helpful without being over the top. Great choice of products and good prices.

LORRAINE       Validation code 168

By LORRAINE Validation code 168 | 9/11/2018

Hi David was really helpful with good knowledge. He listened to us too, and was not pushy at all. We must have been there about an hour. We congratulate him on getting a sale as we were not going to decide that day, so congratulations on your selling skill's David.