Dreams - Staples Corner

Do I d what I wanted and good service

I was served by a man called turk his customer service was incredible and he was so helpful and lovely

Thank you Amira

I am moving house and am purchasing new beds for my property. I had visited the Dreams store in Brimsdown, Mollison Ave, Enfield and was totally disappointed with the customer service. Staff seemed disinterested and although I like to browse without being constantly interrupted the staff in this store did not approach me or even when I tried to call someone over to discuss my interest in one bed was totally disinterested when they eventually came over I walked out in disgust. On attending Staples Corner Retail Park on a subsequent day I saw the Dreams store and against my first thought went in. The experience with Ian, the Store Manager could not have been more different. An excellent experience and Ian could not have been more helpful. He changed my perception of Dreams, which is a sad reflection that one store can give the whole organisation such a bad reputation. Dreams please clone Ian and send him to your Mollison Avenue store!

turk is number one

Fantástic customer service from Salesperson Amira, great showroom easy to walk through and view products. Amira explained products fantastically and made me feel at ease and more than willing to recommend you guys

We were made very welcome, offered drinks and looked after

i went in to the store not in a very good mood, that morning my FRANCIS OTTOMAN LIFT UP BED. frame only same how on ordering my new bed 5 weeks before A mattress was not orded IAN took control so on the 6/6/18 i will receive a mattress hopefully i will not have spend more nights on the floor HIGHLY SATISFIED with IAN help,

Helpful staff, fast service and delivery.

amira was such a darling both times I visted, the first time it was me and my husband and she took the time to explain the different doze mattresses we then returned with our grandson. she was so gracious and offered us lovely cups of tea. thank you Amira, we will be back for the pillows!