Dreams - Staples Corner

We were served by Tyrone French who we found to be personable., friendly, charismatic but most importantly knowledgeable! My partner and I were buying beds for our first home together and we dropped into Dreams on the off chance to see what was in there after just leaving the Ideal Home Show. Tyrone offered assistance but wasn't too pushy. He definitely knew his stuff, I have never spoken to someone with so much knowledge on sleep, beds and mattresses. He put us on the sleep machine (apologies cannot recall the name of it) and this allowed us to understand what kind of mattress suited us best,, steering me away from a foam mattress to something more adequate for my partner and I. Tyrone was considerate of our budget which I had made quite clear and worked with us to get the best value for money products that we could. I think his customer service skills are the best of I have come across and it was refreshing. I would definitely recommend this Dreams but particularly Tyrone to anyone I know wishing to purchase a bed etc. We left happy and all sorted for our new home!

The staff were really friendly and very helpful in our search. Ramin and Turk gave us all the information we needed to make a decision and let us know the best deal we could get

gentleman dealing with me, very attentive

Louis was very helpful, and did not pressure us at all. We bought a bed from him, as well as a mattress, and two pillows, because he was fully knowledgeable of the products and knew what products would suit our needs. I don't like a hard sell, but Louis explaining both the pros and cons of each of our options, as well as alternatives when we didn't like certain items helped us greatly.

Tyrone who assisted me was very knowledgable friendly and very helpful.

The customer service i recieved was very good and they spent long time to see our needs

Ali from Staples corner branch was of great help. Great Sales person as my intentions was to browse. Nut he won me over with the pitch regarding the Deacon bed. With no typical salesman over bearing pressure. His a credit to your organisation. Please pass this on. The manager Turk was great too as their was a glitch with your card systems and reassurance with the offer of tea and coffee which is rare in most shops offered to me and my partner. Great gift for my partner and I'm excited to see our new bed come May. Regards. Darren.

My last recent visit; customer care was on point and they also assisted me by ordering a mini cab for my purchase.

Tyrone was very experienced helpful in exposing what products were beneficial Very pleasant visit makes me want to go back again and purchase Very professional made you feel at ease

i rarely give highly satisfied as service in retail can be subpar, amira was alone and have 3 lots of customers and we were the fourth, she still took the time out to greet us and point out where headboards and bases were located, we was going to go as we thought it was very busy an by the time she gets to us then it will be closing, as if she can read our minds she came to see how we was getting along and we said we will come back because you close soon, she reassured us that until we was done then she would be done and no need to rush, best service around, i will from now on be only shopping at staples corner dream