Dreams - Staples Corner

Elizabeth was extremely courteous and knowledgeable. She took great lengths to ensure that I had a good understanding of my sleep position, the importance of spine postion whilst lying down and ave me time to ensure that I was satisfied prior to completing my purchase. At one point the store manager had to offer assistance as I raised a complaint about the poor service that I had experienced at the Wembley store and he too gave me a second to none service. A very pleasant shopping experience.

I would like to say Elizabeth who served us throughout was INCREDIBLE. She helped with everything and was polite and very understanding. Top tier worker, helped us decide mattresses for the next 8 years. Exceptional service throughout. Spent a long time with us and ended up buying nearly £3000 worth of stuff. Very good. Thank you Elizabeth

Zamir - who looked after me was friendly/ knowledgeable and not at all pushy . He was very patient and showed me a variety of options .

Nada was really good in tending to our needs. Nada was amazing in her customer service and in explaining all the details about the products on offer. Nada took time to check we were happy with everything and was very accommodating to all our requests. Overall the store staff were extremely helpful and friendly.

The reason is the person was very friendly. And he is was very patient.

The staff were friendly and approachable and not pushy - the latter is very important for me as these experiences can sometimes feel like a hard sale situation but I didn't feel under any pressure. In the end we bought an ex-display mattress on offer and the staff member (possibly called Cameron?) was very helpful and friendly and a pleasure to buy from.

I was given a few choices for the motion bed, and they did everything to understand my requirements and gave me options. Some were pricey, but I chose something I could afford. Staff were friendly and accommodating. They sympathised with my mother being in a care home. I wanted to buy a bed that would be just as good, or better, as what she has in the care home.

Dreams Saleslady named Elizabeth is simply.the best. She is good with people and knows the offerent products very well. She is such an asset to Dreams

Helpful and knowledgable staff member, large range of mattresses to try

It was a very easy process. Ali A was great. He offered us drinks a few times and gave us pillows and used the sleep machine software to help us find out mattress.