Dreams - Staples Corner

Very attentive & polite, not pushy just helpful.

I like it everything at dreams I like staff as well

Absolutely great Service from Elisabeth, she was very patient and went through all our questions and meet our needs. also very knowledgeable and new her stuff. Very professional but also very friendly and helpful. We are so happy with our new mattress Thank you so much Elisabeth for all your help and making sure we picked the right matress from Dreams in Staples Corner

I have always been very apprihensive going into a bed store to purchase a bed, as many times i have been it seems the sales people only want a end of goal of making that final purchase and sometimes you can be made to feel as you are a nusience to them. However, this time was very different. As i entered your Dreams store in Staples corner i was met by the most welcoming lady (elizabeth) she welcomed both my sister and me to dreams,completed our sleep report, talked us through the options and shared experiences of what the beds were like and took into consideration my hip and the problems i had with it. and even though we did not purchase the bed on that day she was fine and said whenever you are ready come back even if you want to just try the bed again to be sure. this level of customer service was the reason i returned to Dreams the following day and made my purchase. Elizabeth is an assest to your store and company, my experience in purchasing bed was second to none and i would go back again to see Elizabeth to purchase a bed for my son to. For me customer service goes beyond value for money even without the discount i would purchase the bed just because of her.

Good customer service friendly staff.

Started off with Elisabeth one day who was fantastic / measured us for the right mattress . Returned and had Riz complete everything after a few changes . The Manager in the meantime was exceptional at making sure everybody was being served correctly and offering advice along the way

Amira greeted me as soon as I entered the store. The store was clean and well kept. Amira paid attention to what I needed and I didn't feel like she was selling me products for the sake of it. She gave me time and attention. Amira has great product knowledge and was able to help me find exactly what I was looking for. I have been to other bed stores and I feel very pressured to buy, hence why it took me over a year to finally go in to a store. Amira was patient and gave me all the time I needed. Amira offered me water and I got to try the mattresses that I was matched with for as long as I needed.

We were given attention and service from the moment we entered the store. Abdul gave us very good personal assistance and guidance. He assessed our requirements and gave us options. Very helpful and knowledgeable about all products including pillows, duvets etc.

It was not our first-time to shop at Dreams and we know the sales assistant from our previous visit. Everything went smoothly and took her advice on certain matters.

Elizabeth had good customer service, very patient and had good knowledge of the product that I brought