Dreams - Staples Corner

The staff was very helpful and explained every piece very well. He also helped us in taking measurement and provided all the information required. Very friendly staff, they made it very easy for us in choosing the bed and the mattress.

Not happy having to wait 8 weeks for a fairly basic product. Service was good

i was mostly very satisfied with the help I received and the knowledge of the sales assistant. It's my way of rating - it would have to be very special in order to merit my 'highly satisfied' rating.

I don't like to give perfect ratings during questionnaires because I feel there's always room for improvement. Mark was brilliant at the store, explaining everything he could and answering all queries we had but one of the mattresses we looked at wouldn't have been available for a good 6 weeks and, although we're happy with our choice, we might have gone for that item if it could have been available sooner.

We paid for the 2hour window of delivery and the item arrived 2.5hrs after the window of time which was given that morning.

I have no specific concerns.

The price of the mattress. It is a bit overpriced and I expect probably overpriced to go in a sale in January- but we need the mattress now so forced to pay a premium price. No problems with store, staff or quality of product- all of those 3 were very good.

I don't think that there is any particular reason that made me choose Satisfied rather than Highly Satisfied. When I saw the question I just thought of my experience and I decided that I was just Satisfied with my experience just because nothing exceeding my expectation happened during my visit.

3 month wait for the furniture set we wanted. The shop had ran out of leaflets for certain info we were looking for. Aside from this everything other aspect was brilliant.

We visited Finchley Central store to buy a bed and mattress. The staff were very inexperienced and we were not attended to in a professional manner. We visited the Staples Corner store the following day and were attended to by Stela. She was excellent and the service we experienced was very professional. We ordered the mattress and bed with Stela and will return to order some furniture as well. I would recommend anyone looking for a bed or mattress to visit the store and be attended to by Stela. It was a pleasure being attended to by a person that was professional and knowledgeable of the products available giving us advice and help based on our needs.