Dreams - Staples Corner

The service was really great and also I appreciate the Customer service that I've been given I'm really greatlfull

The staff member krystal was very professional and helpful. She was able to advise me according to my needs.

Dear,Dreams I'm happy to visit in your store because One of your staff he is kind and helpful men it's Ali..

The sales man showed us the product straight away after we told him what we wanted and looked after us really well.

Your assistant Krystal at Staples Corner is a real credit to you. Apart from being pleasant and attentive, she was very knowledgeable in all aspects of Beds and mattresses. As this is not my comfort zone she guided me expertly through which product would best suit my needs and what I imagined to be an experience I could have done without was turned very swiftly into almost a pleasure. There are fewer and fewer Krystals around these days so I recommend you hold on to her

very effeicient and friendly staff. staff offered useful advise and guidance

This was the first time my wife and i visited Dreams at Staple Corner. We were most impressed by the courtesy and politeness of all staff. We were offered free coffee by the store manager , which we thought was a very professional gesture . We were helped to select the best mattress and bed. We were able to experience the comfort of the mattress by lying on it, before we made our final decision . We also bought a Sloane Champagne &Dk Wood 8 Drawer Chest and 2 Temper Cloud Pillow and Temper Traditional Pillow. We felt happy with the quality of the product .The staff member was helpful and he never coerced us into any sale. We simply love the quality and high standard of the products . All paper work was explained , including delivery date. In summary Dreams has captured our attention and we will recommend the shop to family members and friends . The staff member was so kind to carry few of the purchased items to our car. This is best service we have experienced . The atmosphere was homely and friendly . The Bank Holiday discount was a big incentive . We will definitely visit again in the near future . The parking facility was good. The shop was well illuminated and we felt happy

This is our very first experience in Dreams and also first buy from this reputable company . The salesman was very helpful and was able to explain various products to us. The mattresses of our choice was just what we were looking for. We were allowed to lie down and feel the comfort of the mattress . The atmosphere in the showroom was bright and above all very welcoming . We were offered financial option to buy the mattress . We really felt it was a personalised service and all our questions were answered professionally. The staff members were all very polite and friendly . We also did enjoy the free coffee and tea on arrival. This speaks volume . It was a positive experience .

By far the quality of your sales assistant (name of Krystal) made all the difference to our customer experience. She was fantastically friendly, knowledgeable and provided an enjoyable environment creating an air of trust and no pressure. We did shop around with your competitors and see other beds which we liked. However, in terms of customer service , Krystal was the reason we returned and gave our custom to Dreams. Krystal was able to understand our needs , help narrow down our search and provide recommendations and options making it easier for us to shop. She also introduced us to her manager Turk who was high knowledgeable and able to help with more complicated questions around delivery and logistics. Dream customer service teams - you have top talent. Please recognise this and recognise them. Its Krystal and Turk who are making the difference for your customers!

very helpful and friendly staff.