Dreams - Ashton Under Lyne

Not received goods yet to make a judgement

We were very satisfied with the end result.. We really like the bed we eventually bought. We were a little disappointed with the build quality of a couple of models that we initially viewed online..but luckily we saw the Lucia frame and liked it. We plan to return in a few years for one of the snazzy TV beds!

My name is still incorrect on my order. Not a huge problem. Will phone customer service tomorrow to sort.

Shop was full of flies which i thought was disturbing, even the staff has fly spray on their desks. By the windows on the floor were dead flies that had obviously recently been killed by the staff fly sprays. Only due to the fact i know the bed is produced in other location i continued with the purchase but left as soon as i could. Did not appreciate having my 2 year old with me and flies landing around us while completing the paperwork.

Jury is still out at the moment, had a bad experience with Dreams a few years ago and said I would never go back, however I have, and I am awaiting delivery (which was the issue last time) to be completed on the day quoted!!!

Extremely hot and noisy fan on ground floor

not happy with the delivery option , not many working people that i know can spare a full day waiting for delivery , in my opinion you would please a lot more customers if you could give the option of morning or afternoon/evening deliverys . just my opinion.

I was shopping principally for a single bed and there was only one on display, also most of the other models didn't do singles why?

I looked on-line to see products, but when we went to the store to choose, we discovered the website was misleading, it did not state (a) that that you charge a ridiculous amount of money to recycle an old bed, (b) and when it is delivered, you do not assemble it. Which I find is rather appalling in this day and age, I have never come across this in all the years I have owned a House. My wife and I were thinking of going elsewhere but could not be bothered, and the store manager and his staff were very informative and helpful, - marks out of 10 for post sales service "ZERO"

My initial bed choice delivery date was 5 weeks so I had to change my order.