Dreams - Abingdon

The service was good and the assistance (Hermione) was very professional so I didn’t mind shopping.

A very professional & friendly service from the Dreams representative Hermione.

Kevin looked after us incredibly well, was able to give us good advice and remembered us from our previous visit. He was able to guide us through our order very smoothly and resolved an issue with ordering the frame quickly and easily. We chose to buy a bed from Dreams primarily because of the staff.

Service good sleep excellent

Kevin made a real effort to ask us what we wanted and found what we were looking for. He was very pleasant and helpful.

Hermione, the store assistant, was very personable, knowledgeable and helpful. She explained the different types of sprung mattresses and guided us in the purchase.

The sales assistant quickly understood my requirements and directed me to the best product that would suit my needs.

Best customer service in the world award goes to IAN PEACEY from Dreams Abingdon branch!!(Okay,this sentence is a understatement but I would like to express my gratitude and appreciation for what Ian has done for us. From our very first step to the store till the very end, we were given the most attentive care and every detailed and honest advice as possible. We were given a pillow to have the most real feel of trying out the beds and also drinks to keep us comfortable. Me and my husband were initially quite clueless which to get but he has advised us brilliantly.This review slot don't allow me to write much but I would have submit 10 pages of review about him if I were allowed. The most touching thing that has to be mentioned is Ian has stayed back past his working hours just because there was an offer on the bed that I am interested at and I can't get to the store on time due to work reason. Ian, thank you for showing us how an excellent customer service can be like and I will definitely recommend my every family members and friends to get their bed from you. I hope the CEO of the company read this and make sure Ian gets his big bonus this xmas as this man totally deserve it !!

Friendly services. Good prices on sale.

Helpful and knowledgeable staff who were polite and efficient.