Dreams - Abingdon

The assistant knew exactly what we wanted. Told him what price we wanted to pay and he put it all together for us! Excellent…

Came into store looking for a sofa bed. After having been to several other places including furniture village and DFS among others as well as the Internet, we walked in were greeted by John who was able to show us what was available, how easy it was to work aswell as the features, we found one we loved. We spoke about delivery times as this was a concern with an upcoming family visit and were advised it could be provided within 4 weeks which was amazing! At no point did we feel pressured on the sale, it just felt natural and as though he was there to help to the best of his ability. Whilst in store we also decided following the great service to get a couple of new pillows for ourselves and a duvet for the new sofa bed. John was able to get the whole sale sorted for us and was even kind enough to negotiate a deal with us. Will be recommending to friends and family and coming back when we are looking at furniture in the future!

I went into the store to see a bed I had viewed online. The staff were friendly but not overbearing and willing to help when I asked them to show me an ottoman bed. They then looked at colour options with me and had a look at lead times. I was not pressured to buy but offered a great price and reduced cover for me.

Staff were very helpful, gave me alot of options and advised me on which product was suitable.

When entering the store the sales assistants were smiling and very helpful. Nothing was too much trouble from start to finish. My daughter whose bed we were purchasing was made to feel very comfortable and regarded as an important individual. The walk around different beds, mattresses was very thorough and explained very well. The bed that we ended up getting was actually shown to us via the website in the shop. Very clever indeed. The shop felt very Covid friendly and social distance was still noticeable, which working in retail is a plus for me and my family. All round a very productive visit. No pressure to buy, a very welcoming atmosphere.

Friendly helpful staff member who explained everything to me very thoroughly and politely.

Staff were very friendly and gave good recommendations. I haven’t received the order yet but this far I very satisfied. I have bought previously from dreams.

Excellent customer service from John in store. He was attentive, thoughtful and helpful without putting pressure on me to buy. I couldn't have asked for better.

Friendly service. Listened to us. Quickly showed us a few mattresses that were right for us then left us alone to get on with it.

Had assistance from entering the store. Megan the shop assistant couldn't have been more efficient, helpful and friendly