Dreams - Abingdon

Hermiane was very helpful and made for a magical experience with her box of tricks she pulled out to show us exactly what we needed

I was approached by a member of staff asking if i was ok. I told him what i was after and needed it by the end if September. I was shown around the mattress i was after. Managed to find the perfect one. Went to arrange delivery only to find i couldn't get it till mid October. I am moving in to my new house the end of September and needed a bed by then. They managed to giggle some things around and i picked a different mattress which was practically the same as the one i wanted and my bed is coming next week! Just in time for the end of the month. Staff were lovely and very friendly and understood my needs and the fact i needed a bed by the end of the month. Thank you so much one very happy customer : )

Needed a mattress as already had a dreams bed.

Excellent customer service, they saw us looking in the store at 10.50 and opened the store for us, explained how the store worked (we had never been to dreams before) then left us alone to browse, we went in the Tempar booth which she set up for us, when we came out they had a cup of tea waiting for us! All through customer service was beyond excellent some of the best i have ever seen. Hermione is a true credit to Dreams she was so good, no pressure to see us the bed but helped us all along the process changing pillows so we would be comfy depending on how we slept. You should be very pleased with her

From the moment we arrived on the first day we visited, we were made to feel welcome; that includes my three children! The quality of advice and shopping experience across the weekend was top notch and we felt the advisor was genuinely motivated to do a good job with us.

the lady that assisted use was Hermione and she was brilliant and very helpful thank you

The woman who served us (her name was hermione in the abingdon branch) was really helpful and very knowledgable. She helped us find what we wanted and gave us time to think about it.

Member of staff, Hermione, was very knowledgeable about your products and very approachable and well mannered.

The staff member, Hermione was very friendly and gave us a good insight to the products although it was her first week there! If there was something Hermione wasn't sure about she referred to her manager. Great service!

We were directed to mattresses that would suit our needs, the sales assistant was very attentive and informative. We were given the option to try cheaper brands and did not feel pressurised into buying, we felt we were given a good deal on the products we chose.